Who We Are

Marvel Decorators provides painting and decorating services to domestic, commercial, public sector, and central government clients.

Contact Details:

Marvel Decorators

14 Carmyle Avenue

Phone: 07568 315194

Email: info@marveldecorators.com

Information We Collect

Information You Provide to Us

• Name

• Address

• Phone number

• Email address

• Business name (if applicable)

• Project details and specifications

• Billing and payment information

Information We Automatically Collect

When you visit our website, we may automatically collect certain information such as:

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Cookies (see the Cookies section below)

How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries and provide quotes for our services

• To deliver services and manage ongoing projects

• To process payments and send invoices

• To communicate with you about updates, changes, or issues relating to our services

• To improve our website and services through analytics and customer feedback

• To comply with legal and regulatory obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We will only process your personal data where there is a lawful basis under GDPR, including:

• Consent – where you have explicitly agreed to us processing your data (e.g., opting into email updates)

• Contractual necessity – to perform a contract or provide services you have requested

• Legal obligation – to comply with applicable laws and regulations

• Legitimate interests – where processing is necessary for the operation of our business, provided your rights are not overridden

How We Store and Protect Your Data

We take data protection seriously and have implemented appropriate technical and organisational measures to keep your personal data safe.

Your data is:

• Stored securely on password-protected systems

• Accessed only by authorised personnel who require it for their role

• Retained only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations

When no longer required, your data will be securely deleted or destroyed.

Sharing Your Data

We may share your data in the following limited circumstances:

• Service providers or subcontractors who support us in delivering our services (e.g., contractors working on a project)

• Professional advisers, such as accountants or legal representatives, where necessary

• Regulatory authorities or law enforcement, if required by law

All third parties are required to respect the confidentiality and security of your personal data.

Cookies

Our website uses cookies to enhance user experience and gather anonymous analytics data.

You can manage or disable cookies at any time through your browser settings.

For more details, please see our separate Cookie Policy (if provided).

Your Rights Under GDPR

You have the following rights under data protection law:

• Right to access – request a copy of the personal data we hold about you

• Right to rectification – correct any inaccurate or incomplete data

• Right to erasure – request the deletion of your data, subject to certain conditions

• Right to restrict processing – limit how we use your data

• Right to data portability – request your data in a structured, machine-readable format

• Right to object – object to processing where we rely on legitimate interests

• Right to withdraw consent – withdraw consent at any time, where consent is the lawful basis for processing

To exercise any of these rights, please contact us using the details in the Who We Are section.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Visit https://ico.org.uk or call 0303 123 1113 for more information.

International Data Transfers

We do not routinely transfer personal data outside the UK.

If, in future, any transfer is required (for example, by a third-party service provider), we will ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or business practices.

The latest version will always be available on our website and will show the date of the last update at the top of the page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Marvel Decorators

14 Carmyle Avenue

Phone: 07568 315194

Email: info@marveldecorators.com